FAQ
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Everything is made one at a time, by hand - carved in wax, cast locally, shaped, soldered, filed, sanded, polished, all by me. It’s slow work, but it means each piece is thoughtful and meant to last a lifetime, not a season.
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Absolutely. If you have an idea, a story, or a piece you want made just for you, send me a message. We can chat through your vision and see if it’s something I can bring to life.
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If its not ready to ship, most pieces take 2-6 weeks, depending on the complexity and my current workload. If you need something by a certain date, reach out and I can often shuffle things around.
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Sometimes, yes. Some metals can be melted and reused, others need refining first. Stones almost always can be reset, depending on their condition. Send photos and I can let you know what’s possible.
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Happens all the time. If you’re local, you’re welcome to book a quick visit so we can size you properly. Otherwise, a good estimate for sizing is that at least one finger should fit the same size as your shoe size, however this varies! I am also happy to mail you a ring size or you can always stop by your neighbourhood jeweller, and then will always have a sizer!
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Usually, yes. Some designs are trickier to resize, but I’ll always let you know before you order if there are limitations.
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Because everything is made by hand, I can’t accept returns on custom or made-to-order pieces. If something arrives damaged or isn’t quite right, please reach out - I’ll always do my best to fix the issue.